How Do I... ?
Take your Brightmetrics setup to the next level with advanced settings
Administrator Functions
- Bulk User Importing
- Reporting on Advanced Audit Logs
- Optimizing your View of a Published Link/Wallboard
- Custom Calculated Fields
- Creation and Access Management of Published Links
- Updating Your Billing Information
Dashboards
- Configure Visual Thresholds for Detail Reports
- Excluding Agents From Real Time Charts
- Real Time: See Cradle to Grave Directly from Agent Timeline Chart
- Temporarily Reduce Information Displayed on a Busy Chart
- Making Visual Comparisons by Offsetting Time
- Zooming In to Get More Detail from a Chart
Insights - Scorecards and Staff Forecasting
Reports
- Search by Caller ID
- Exporting Using Brightmetrics API
- Finding Inactive Users in Reports
- Cradle to Grave: Team Activity Feature
- Identifying Call Trends: Repeat Callers
- Get Precise in your Perspectives using Filters