If you are a direct Brightmetrics customer, meaning you do not receive your service through one of our Partners or Resellers, you may find the need to update your payment information (credit card number, expiration date, billing address, etc) within our platform. This can be quickly accessed by any admin on the account.
Not sure who the Admin is on your account? Please send an email to firstname.lastname@example.org and we can look the admin up for you.
*Note: If your Brightmetrics service is provided to you through a Reseller or Partner, your billing information will be updated with them and not in our platform.
Accessing the Billing Information
Access Admin Tools on the left sidebar menu
Locate and edit billing info as needed
The changes are then applied to the next billing cycle.