Sometimes the differences between one data source and another can be a little confusing; Call Data Vs. Call Party Activity is no exception. When should you use one over the other? Because we always want to keep Brightmetrics reporting as intuitive and easy to use as possible, in this article we will illuminate some of the differences and some of the use cases for these two often obscure data sources.
Brightmetrics Call Party Activity data source is a major change to how Mitel reporting is done. We love using Call Party Activity because:
For more information around Call Party Activity vs Call Data please see the link to our blog article here written by our development team, and our article on all data source instances:
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