Trunk Activity by Site

As of Sep 2017, ShoreTel has been acquired by Mitel; the product titles and images used in this article may not accurately reflect the official product titles post-acquisition. This includes subjects contained in the imagery of brightmetrics' user interface.


Have you wanted to be able to quickly see everything about your Trunks for at a particular Site(s)?. Brightmetrics has made it even easier to get to this perspective now by allowing you to set your Trunk Group filter "By Site"!


Simply navigate to your On Demand Reports in the Sidebar Menu and find your Trunk related reporting under the System reports:



1)  Select the Trunk Group filter radio for Multiple

2) Click on Click to select values revealing the pop-up window that enables your filter selections

3) Under Selection criteria select By Site and make your filtering selection, finishing this step by clicking Apply



When you run your reports, your results will return all values for Trunk Groups within the site selected.

If you have any other questions regarding Brightmetrics' Mitel (ShoreTel) Reporting and Data Analytics Services, please email us at



Was this article helpful?
1 out of 1 found this helpful
Have more questions? Submit a request



Please sign in to leave a comment.