Our standard templates within On-Demand Reports are super flexible when you learn to leverage the available filters! Starting from the templates, then dialing them in using these filters allows you to create the perspective that is unique to your interest. It's pretty common to want to take your reports and drill them into a dimension selection from a long list.
Here's a little bit easier way to do that when using filters:
1) Select the On-Demand Report that you want to run. The filter options will open up to the right
Even if you only want to filter on one item, it is often easier to use "Multiple" as your selector. This option gives you much more flexibility in how you set up your filter; including the option to just start typing to narrow down your available selections...
2) Click "Click to select values" to display the pop-up box that will allow you to make your desired selections for that filter
To see more on how to tailor On Demand reports to your specific interests, check out our tutorial video on Editing and Creating On Demand Reporting below.
If you have any other questions regarding Brightmetrics' ShoreTel Reporting Services, please email us at firstname.lastname@example.org