Required Subscription: Mitel MiVC, MiCC, MiVB
Required Permission Level: Administrator
If you are using Brightmetrics reporting for your Mitel phone system, you may need to reinstall your Brightmetrics Agent.
This may be because you:
- Need to move it to a different server.
- Have migrated to a new Mitel server and your Brightmetrics Agent was on your old one.
- Your Brightmetrics agent was inadvertently deleted.
Whatever the reason, reinstalling the agent is a simple process.
Simply follow the instructions on the screenshot below. Note: due to standard security restrictions applied to Internet Explorer on servers, we recommend performing the following steps from your own desktop computer, not from the server itself.